CERTIFICATIONS
UPGRADES--REPLACEMENT PARTS-- VIRUS REMOVAL
This page outlines my basic pricing for computer repair and
computer upgrades. I believe in providing a written estimate before any work is
done. If
the estimate is going to be exceeded, I will offer a new estimate or discuss
verbally before any work is done. My assessments of your computer problems
and needs are geared to give you, the customer, a good understanding of what
needs to be done. In other words I can turn technical language into
understandable english most of the time. I also like to follow up all jobs with
an e-mail or phone call to make sure you are satisfied. I simply will not
have
a customer who is not satisfied...at the very worst case your money will be
refunded in full and you may hire another person to do the work.
I have heard computer repair people compared to used car dealers and I suppose
there's a bit of truth to that. My goal is to make money and
get
you back online or playing games or e-mailing family and friends. I feel i can
best do that by being honest and up front with anyone who cares to hire me.
I appreciate your business and will act
accordingly.
My onsite service calls are priced at $60/hour with a one hour minimum plus
parts (if applicable) but you will never pay more than $120 (per incident)
even if it takes me more than two hours to fix the problem. If I cannot solve
your problem you will not have to pay anything.
I order replacement parts from NEW EGG , which I find to be the cheapest even
with shipping costs. I try to avoid the retail and box stores for computer
parts unless it is an emergency or rush situation.